Patient Information

Your Orthodontic Journey

Your initial consultation is your first visit to our office. This appointment gives us the opportunity to meet you and your family, and for you to get acquainted with our office and staff. We will take photos, x-rays, and an extensive exam will be performed. A treatment plan will also be presented along with financial options. This appointment is generally about 60 minutes.

Your first appointment for active treatment is where your orthodontic journey truly begins! Generally, at this appointment, we place all appliances and/or braces and provide instructions regarding oral hygiene and brace care. This appointment is usually one to two hours and takes place in the morning or early afternoon. After your appliances are in we will see you for adjustments every 5-10 weeks, depending on your treatment plan. These visits can be anywhere from 10 to 60 minutes.

Once active treatment is finished, all of the orthodontic appliances will be removed, and impressions will be taken for retainers. These appointments are generally in the morning, with retainer placement and retainer care instructions in the late afternoon. After patients receive their final retainers, they will return in 4 weeks for final photos to be taken and adjustments to their retainers, and Dr. Defay will discuss your finished treatment. We will then schedule you for periodic retainer checks to ensure that your retainers are functioning properly and that they are being worn as instructed.

Patient Forms

We know the importance of your time and have provided the following downloadable patient forms for your use and convenience. By downloading, printing, and filling out these forms before your first appointment, we can help you or your family member proceed through your initial visit more quickly.

Financing and Insurance

We know that everyone’s financial circumstances are different. We are sensitive to the needs and concerns of all the patients and families we care for. To make it as easy as possible, we offer in-house financing, with no interest attached. This is usually arranged with 15% down and monthly payments determined by the expected length of treatment. We also offer multiple patient-family discounts and pay-in-full discounts.

We accept most insurance and any insurance that allows you to choose your provider. We are specifically providers for Delta Dental, Select Health, Blue Cross Blue Shield, and Assurant. We’re happy to file claims for you and provide any follow-ups if necessary. If you have any additional questions, please don’t hesitate to give us a call.

Let’s get started!